AI that handles customer inquiries, end to end
Connected to your helpdesk, order system, and customer data. The chatbot handles inquiries and solves tickets in the systems you already use.
Svar er generert av AI og kan inneholde feil
Bot
Hei!
I'm your AI assistant. Ask me about products, orders, or returns.
I need to exchange my jacket for a different size.
Bot
I found your order. I have created a return label and shipped a size M to your address. You should receive it within 2–3 business days.
Connected to your systems
Works with your helpdesk, order system, and CRM. The chatbot reads and writes directly in the tools your team already uses.
Available around the clock
24/7 support without hiring more staff. Handles inquiries at night, on weekends, and during peak season.
Custom to your brand
Matches your tone of voice, visual identity, and response style. Controlled through the Truste dashboard.
Live in days, not months
Fast setup with full support from our team. Most implementations are live within one week.
Integrations
Works with the tools you already use
The chatbot connects directly to your helpdesk, order management, and CRM systems. It can look up orders, check return policies, create tickets, and update customer records, all without leaving the chat.
- Freshdesk, Zendesk, Gorgias, and more
- Order lookup and status updates
- Automatic ticket creation and routing
- Customer history and context in every reply
Order #4521 — exchange processed
2 min ago
Return label sent to customer
5 min ago
Payment dispute — forwarded to team
8 min ago
Delivery ETA provided
12 min ago
Built for your stack
One AI engine across every ticket
The chatbot connects to your existing helpdesk, order system, and CRM, giving your support team AI-powered context on every ticket. Agents get instant access to relevant information, suggested responses, and full conversation history, so they can handle inquiries faster and more consistently.
- Integrates with your existing helpdesk and tools
- Gives agents instant context and suggested responses
- Full conversation history available on every ticket
- No disruption to your current workflows
Getting started
How it works
We handle the technical work. You stay focused on your business.
We connect to your systems
We integrate with your helpdesk, order management, and product data. If your integration isn't built yet, we build it.
We train the chatbot
Using your existing knowledge base, product catalog, and support history, we configure the chatbot to answer accurately and in your tone of voice.
Go live and improve
The chatbot goes live on your site. We monitor performance together and continuously refine responses based on real conversations.
Frequently asked questions
Common questions about the chatbot.
See what Truste can do for your store
Book a demo. We will show you both products with your own data.