Boost sales by asking the right questions
AI-powered shopping assistant that anticipates and answers customer questions directly on the product page
Helping retailers deliver quick, accurate answers
Engaging, guiding and converting shoppers
Help shoppers explore
Don't just be available – guide customers toward the right questions, like a helpful in-store assistant would.
Give answers, instantly
Give instant answers to product questions – no need for customers to search or dig.
Keep the journey on-site
Provide answers directly on the product page, so shoppers don't need to leave your site to find what they need.
Predictive machine learning
Powered by the Truste optimization system, the shopping assistant analyzes past customer interactions to predict and optimize the questions that will engage and convert shoppers when they arrive on the product page.
Analyzes behaviors
Optimizes questions
Learns and adapts
Personalizes engagement
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Product enrichment made easy
Rich product content takes time to create, but it's essential for converting shoppers. Truste's shopping assistant leverages the general knowledge embedded in large language models to transform even minimal product specs into clear, helpful insights.
Delivering real results
Customers expect seamless, intuitive shopping experiences. By offering instant, personalized help on product pages, you replicate the clarity and trust of in-store interactions. The results speak for themselves - users love the shopping assistant, and those who engage are far more likely to buy.
to add the product to cart after interacting with the shopping assistant.
who interact with the shopping assistant finds it useful.
that arrive on the product page engage with the shopping assistant.
Unique customer insight
Learn to know your customer
The shopping assistant from Truste provides valuable insights into customer behavior, helping you understand their preferences and pain points. Use this data to optimize your product catalog, improve the customer experience, and create more targeted, effective marketing.
Customize to fit your brand
Designed to integrate seamlessly with your website, it becomes a natural extension of your store, enhancing customer interactions. Customization allows it to align perfectly with your brand's voice and guidelines.